How to use Theft Tracking
Theft tracking will be turned on in the following situation:
- The LEO device is locked
- The LEO device detects excess movement
When theft tracking is turned on, you will receive a “Theft Alert” notification on your smartphone, as well as an email.
Note: In order to receive notifications on your smartphone, notification permissions must be granted.
When you open the LINKA app, you will see a red “Theft Alert” message:
Once you click on “Theft Alert”, a map will open, showing the latest location information sent from the LEO device. Once theft tracking has started, location information will normally return in less than 3 minutes, though it may take up to 10 minutes depending on the strength of the cellular and GPS signal.
The GPS information sent from the lock will have varying degrees of uncertainty. If the uncertainty of the GPS info is greater than 50 meters, a blue circle will be shown indicating the approximate location. If the uncertainty of the GPS information is less than 50 meters, a red dot will be shown.
Note: The LEO device must connect to satellites in order to return GPS information. If the LEO device is indoors, or in areas around tall buildings, the GPS signal will be weak. In order for the location information received to have a high accuracy, the LEO device must be outdoors.
Location information will return at an interval once every 30 seconds or greater. Once location information has been received, the app will immediately display the information. The red pin indicates the most recent location position.
If bike movement stops for more than 10 minutes, tracking will be paused. When movement is detected again, tracking will resume.
To end theft tracking, connect to the LINKA LEO and unlock the device. To view theft tracking history, press the tracking icon on the top right of the home screen.
This page displays the hours of tracking data remaining, and the date that the data will expire.
Display Theft Tracking History
On the bottom of the page, the theft tracking history is shown.
Click on the theft tracking event to open a page with more details.
