If you purchased a product from our website (www.linkalock.com) and are not happy with it, you may return new unopened items within 30 days of your purchase for a full refund*. All open box returns are subject to 15% restocking fee and should include all supplied accessories and documentation.
Before purchasing LINKA, we strongly recommend checking our Fitting Guide carefully to ensure your bike is compatible with our locks. Returns that do not meet our policy will not be accepted and will be sent back to you.
- Original shipping costs will not be refunded.
- We recommend returning goods with a trackable service. You are responsible for the cost of returning the order.
- Please allow up to two weeks of processing returned items once they have been received.
- LINKA products purchased from another retailer or online shop should be returned to the same respective shop in accordance with their return policy.
To initiate the return process for purchases from linkalock.com, please submit a return request.